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Privacy Policy

This policy applies between you, the user of this website and Ciao Bimba the owner and provider of this website. All data collected by us in relation to your use of our website and services complies with the European Union Data Protection Directive. The purpose of this statement is to tell you what personal information we collect about you during your visit to ciaobimba.com and what we do with that information.

1. DATA COLLECTED
2. THIRD PARTY WEB SITES AND SERVICES
3. YOUR RIGHT TO WITHHOLD INFORMATION
4. ACCESSING YOUR OWN DATA
5. CREDIT CARD SECURITY
6. LINKS
7. NOTIFICATION OF CHANGES
8. NEWSLETTER SUBSCRIPTION
9. COOKIES POLICY
10. SOCIAL WIDGETS

1. DATA COLLECTED
1. Without limitation, any of the following data may be collected:
- Name
- Contact information such as email address and telephone number
- Postal address
- Financial information such as credit/debit card numbers
- IP address (automatically collected)
- Web browser type and version (automatically collected)
- Operating system (automatically collected)
- Cookie information (click here)
2. Any personal data you submit will be retained by Ciao Bimba for as long as you use the services and systems provided on our website.
3. Unless we are obliged or permitted by law to do so we will not disclose your data to third parties.
4. All personal data is stored securely in accordance with the principles ofthe European Union Data Protection Directive.
5. We use the information we collect to process your purchase transactions,to send you marketing materials by e-mail, and to help us improve our online store for you.

2. THIRD PARTY WEB SITES AND SERVICES
1. Ciao Bimba employs the services of third parties for dealing with secure payment handling, delivery of purchased items and search engine facilities.
2. The providers of such services do have access to certain personal data provided by users of our website. Any data used by such parties is used only to the extent required by them to perform the service that Ciao Bimba requests. Any use for other purposes is strictly prohibited. Furthermore, any data that is processed by third parties must be processed within the terms of this policy and in accordance with the EU Data Protection Directive.

3. YOUR RIGHT TO WITHHOLD INFORMATION
1. You may access certain areas of the website without providing any data at all. However, to use all services available on our website you may be required to submit account information or other data.
2. You may restrict your internet browser's use of Cookies. Click here for more information http://www.allaboutcookies.org/


4. ACCESSING YOUR OWN DATA
1. To access your personal information that you have submitted via www.ciaobimba.com please visit «my account» page or email us at customercare@ciaobimba.com
2. You may amend your data any time. You may need to modify or update your data if your circumstances change. Additional data as to your marketing preferences may also be stored and you may change this at any time.

5. CREDIT CARD SECURITY
1. Whenever you order from us your credit card information is encrypted through PCI approved cryptographic algorithms to ensure your transactions are private and protected as they travel over the internet.
2. We accept orders only from web browsers that permit communication through Secure Socket Layer (SSL) technology; this means you cannot inadvertently place an order through an unsecured connection.
3. Your credit card information is never stored by Ciao Bimba. All cardholder data functions are fully outsourced to Adyen, a third party payment provider. For more information please visit https://www.adyen.com.

6. LINKS 
1.This website may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This privacy policy applies only to the information we collect on this website.

7. NOTIFICATION OF CHANGES 
1.We may revise our privacy policy from time to time. We will post any changes here. As we may make changes any time without notifying you, we suggest that you periodically consult this privacy policy.

8. NEWSLETTER SUBSCRIPTION
1.To unsubscribe from the Ciao Bimba newsletter, please email customercare@ciaobimba.com 
Ciao Bimba Ltd is registered in Bulgaria.
Registered address: Fridtjof Nansen 9, Sofia 1000, Bulgaria.
Company registration number: BG203874583
Telephone number: +359879918001
Email: customercare@ciaobimba.com


9. COOKIES POLICY
1. Cookies are small text files stored by a website on your computer to keep track of information about your browsing on that site. We use a number of cookies to administer our website. If you like further information or if you would like to know how to control or delete them, please visit http://www.allaboutcookies.org/
2. We use session cookies and persistent cookies on our website. By continuing to use our site we assume you are happy with the way we use cookies. If you are not happy we would recommend using your browsers “Private Browsing” mode whilst viewing this site (called “Incognito” in Chrome, “In Private” for Internet Explorer, "Private Browsing" in Firefox and Safari etc.). However, you may not be able to use all the interactive features of the website if cookies are disabled.
3. Session cookies are temporary cookies that remain in the cookie file of your browser until you leave the website. We use session cookies:
- To track the number of visits to our website
- to compile anonymous statistics that allow us to understand how users use our website such as details of the pages visited per session on the website and the number of return visits to the website
- To enable basic personalisation of the Website
- To keep track of your current shopping session so that you may retrieve your shopping basket at any time
- Within the user ID sign in session for security
- To remember if a user has signed out.
4. Persistent cookies remain in the cookie file of your browser for much longer than session cookies. We use persistent cookies:
- To enable the website to determine whether you have been here and signed in previously. This helps to authenticate you as a registered user, giving you access to your user profile and certain otherwise inaccessible areas of the website.
- For site analytics and enhancing performance.
- We use in particular Google Analytics to understand how our site is being used in order to improve the user experience. All data collected is anonymous. Further information on Google Analytics can be found at: www.google.co.uk/intl/en/analytics/privacyoverview.html
- We use Google Double-click to provide a mechanism to understand how users interact with our site when they arrive from organic or paid searches. Further information on Google Analytics can be found at: www.google.com/policies/privacy/ads
- We use Google Adwords to monitor the effectiveness of our paid advertising on Google. Further Information on Google Adwords can be found at: www.google.com/policies/privacy/ads

10. SOCIAL WIDGETS
Ciao Bimba uses social widgets to enable users to engage with content from our website on various social platforms. We have widgets for Facebook, Instagram, YouTube and Pinterest. You should understand that it is likely that these widgets collect information about your behaviour across the internet, including our site. If you click these buttons on our or any website, the platform will record and register that action. Where you are logged in your behaviour may be recorded by the platform you are signed into. To understand how and what information is collected please refer to the privacy policy of the appropriate social platform.